FAQs

Do you ship worldwide?
Yes. We do worldwide FREE shipping. 

Can I track my order?
Yes. You can track your order! We have made a special page for tracking your order. Search on our website for ''track your order''. 

Where is my order?
Our products are processed within 1-3 days. When you place a large order, it takes 3-5 days. We are always working on getting your products as fast as possible to you!

Can I return my products? 
Please visit our return and exchanges policy to get more information on this topic. We do give 30 days money back guarantee! Read the return and exchanges policy for more information. 

How secure are my orders on Joys Beauty?
We work with high quality suppliers, logistic centers and high quality payment providers. Therefore, we can ensure that your order is always secure on Joys Beauty. We use a SSL technology to encrypt your financial data when you place an order. Thereby you are fully secured! The lock on the website shows that you are on a SSL secured website. 

What is the quality of your products?
We only work with high quality suppliers as we find customer satisfaction our #1 value at Joys Beauty. Therefore, we can ensure our products are from the highest quality. Also we help on working together with our suppliers and logistic centers to improve the environmental footprint! We want to give everyone the joy of beauty. Not only women around the globe, but also our beloved nature. 

More questions?
Don't wait to ask us more questions! We love helping our customers every day. Therefore we have made a contact page. On this contact page you can ask every question, that you want us to answer. Search for "contact'' on our webshop.